FAQs & Customer Service
Kettani Group is committed to maintaining a professional and transparent approach to customer communication.
For general enquiries related to our retail brands or services, our teams are available to assist within the scope of our operations.
Frequently Asked Questions
Where can I find Kettani Group stores?
Our brands operate in selected Moroccan airports. For up-to-date locations, please visit the Stores & Airports page.
Are prices set by Kettani Group?
Prices are determined in accordance with brand positioning, airport retail standards, and applicable regulations.
Can I purchase products online?
Availability of online purchasing depends on the individual brand. Please consult the relevant brand page for more information.
Does Kettani Group manage airport operations?
No. Kettani Group operates retail and service concepts within airports in coordination with airport authorities.
Who do I contact for a specific store enquiry?
For Brand-related questions, please contact us via the Contact page.
Customer Service & Feedback
We welcome constructive feedback that helps us improve our services and retail experiences.
Contact us
Please contact us using the Contact Form, selecting Customer Enquiry as the subject.